ISO 9001

ISO 9001 is the most well-known international standard for quality management. This certification is the worldwide standard for quality. It is the most widely used QMS standard in the world, with over 1 million certificates issued to organizations in 178 countries. 

ISO 9001 certification demonstrates that your organization is able to continuously evaluate and improve processes, products and services. In addition to the fact that more and more clients and suppliers require an ISO 9001 certificate, such as in tender processes, ISO 9001 certification offers great added value for your own organization.

ISO 9001 certification

The ISO 9001 standard is an instrument that organizations can use to set up and implement a quality management system. This allows you to achieve more efficient business operations and minimize the risk of errors and waste with the aim of continuously improving the quality of products and services.

With an ISO 9001:2015 certificate you let your stakeholders know that as an organization you consider customer satisfaction to be of paramount importance, that the product and/or service you provide meets all legal requirements and that the organization controls the processes and risks to ensure this. continuous monitoring and assurance.

The ISO 9001 requirements

A quality management system that has been set up in accordance with the requirements of ISO 9001 meets the requirements set in that standard regarding the context of the organization, leadership and involvement of the management, the formulation of quality objectives, the provision of the right environment, knowledge and resources to deliver your service or product.

The standard also sets requirements for the core activities of an organization. This includes requirements regarding operational planning, communication with your customer, design and development and the management of your purchased or hired processes, products and services. And because continuous improvement is the main goal of quality management, the standard naturally sets requirements for measuring, analyzing and improving customer satisfaction, internal audits and management assessment, but also for managing deviations and improvement measures to be taken.

Benefits of an ISO 9001 certification

A well-designed and implemented quality management system has real added value and brings your organization:

• Customer satisfaction. Delivered products and/or services constantly meet customer requirements.
• Lower operating costs. Continuous improvement of processes and the resulting operational efficiency has implications for money savings.
• Improved stakeholder relationships. Improving the perception of your organization among employees, customers and suppliers.
• Compliance with Laws and Regulations. Understand how the laws and regulations affect the organization and its customers.
• Improved risk management. More consistency and traceability of the products and services means that problems are easier to prevent and to solve.
• Opportunity to differentiate from your competition. Purchasing specifications from prospects increasingly require certification as part of the contract terms.

Our consultants are happy to tell you more about the design and implementation of our quality management system. Click here to contact us.